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Privacy Policy

At DataXP’s website, the privacy of all of our users is protected and respected. Therefore, we have created and drafted this Privacy Policy which is in compliance with all the relevant data protection and data policy laws. This policy is written for all the members, visitors, and users (“you”) to understand how the website of DataXP https://www.dataxp.ai/ (“we”, “our”,“DataXP”) uses, collects, shares, and protects users’ information and data. All users and visitors are requested to read this Privacy Policy. By using our website all users acknowledge and warrant that they are in agreement with all the terms stated in this Privacy Policy.

This policy was last updated on 29 August 2021.

Information We Collect

Our website only collects information necessary to render our services. Personal information includes name and email of the user. The information which will be collected in this process will be used to provide services to the user as well in order to communicate with that user through e-mail and/or newsletters. Some of the information that is gathered by the website will be collected automatically for the different protocols that have been introduced over the years.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

None of this information will be sold to anyone. However, based on the circumstances stated below we may share such information with third parties or in order to be compliant legally.

Personal Information

There will be a collection of information from you when you made a user account on our website or if you use any of our given services. The information you may provide includes but not limited to:  

  • Email addres
  • Discord Username
  • Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookie

Discord Information Collection

We do not collect any information related to users on our Discord “DataXP”. Nor do we share or use any personal data of any user or member and hence we are not responsible for any steal, hack, theft, or otherwise unlawful use of any of the members or users' data which is provided on or through Discord.  All the information on Discord is collected in accordance with the official privacy policy of the website of discord.com which is owned and operated by Discord Inc. If you want to find how Discord Inc. is collecting, processing, and using your data, you can do so by reading their official privacy policy at https://discord.com/privacy.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

There are many types of cookies, however, most commonly only two types of cookies are used. Session cookies are temporary cookies that are deleted once the user exits the browser while the permanent cookies remain in the users’ or visitor’s browser until the cookie log files are either deleted by the user or expired on their own. Some cookies such enable our eCommerce system to remember your order through the checkout process even if you want to check out as a guest user. Cookies are used for the following purposes:

  • To understand how visitors are arriving on our website
  • To monitor the usage of our website
  • To remember when a user last visited our website and if the cookie persists continuing that user’s usage from the last time
  • To conduct research and development by gathering user data in aggregated form.

Please note that the cookie does not contain any personal identifying information. Users can also change their browser settings to make that the cookies are not being collected by making sure the collection of the cookies is disabled.

Collection and Use of Information

We may collect, hold, use, and disclose information for the following purposes:

  • We may use this information to improve the quality and content of the website.
  • We may use the information to make our services better, specifically our customer service.
  • We may use the information in follow up correspondence like email and live chat
  • To send you additional information which is related to our courses.
  • We may use the information to personalise your user/student experience and send you the most interesting information according to your content and product.
  • We may use this information in relation to marketing by sending our users emails after they have signed up with us.

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Payment Information

Currently, customers can only pay for services via Stripe and PayPal. All the payments will be made and processed in accordance with payment platform’s standard compliance laws. Please note that we reserve the right to change, remove or modify any of the payment methods at our sole discretion without giving any prior notice. We are not accepting any other payment method. We will update through notification if and we start accepting other payment methods.

Protection and Sharing of Information

Without limiting any of those representations or warranties, the owner and CEO (or moderator of our Discord) of Dataxp have the right to do the following without giving any notice.    

  • The owner has the right to refuse or remove any content that, in their reasonable opinion, violates any of policy or is in any way harmful or objectionable.
  • The owner at their own discretion can terminate or deny access to and use of the DataXP Discord to any individual, member, user, or entity for any reason without providing any clarification.
  • The owner of DataXP can shut down and delete this Discord at any time without warning.

Newsletter and Email List

The CAN-SPAM Act is a law that sets the rules for newsletters and commercial emails, establishes requirements for commercial messages, and provides recipients the right to have emails stopped from being sent to them, and it shows the penalties in case there are any violations.

We agree and affirm that:

  • We will only use viable e-mail partners for sending e-mails.
  • Will not use false and misleading information and subject in our emails.
  • Will honour the user request to opt-out of the email as soon as possible.
  • Allow our clients and users to unsubscribe by clicking the link at the end of each page. In case you want to opt-out of our email or newsletter list, follow the instructions that are provided at the end of each email. You can also contact us if you want to remove your e-mail list from our database.

Disclosure of Personal Information to Third Parties

DataXP’s website will not share, lease, or sell any personal user information to a third party (unless specifically required by legal authorities for lawful purposes).  Please note any external links on our website are for marketing purposes or for other services as a requirement for the working of our website. These links may or may not be associated or affiliated with us in any way. We urge the users and consumers of our website to keep themselves informed of any policies of such third-party websites.

Children’s Privacy - COPPA Compliance

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. Any such information unknowingly collected by our website will be deleted as soon as we have become aware of it. If a parent or guardian is aware that a child has provided us personal identifiable information without their consent, they should reach us at info@dataxp.ai.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at info@dataxp.ai